These Terms and Conditions govern the provision of advertising and marketing services by Qreativa (hereinafter referred to as the “Provider”) to the client purchasing or subscribing to the service (hereinafter referred to as the “Client”).
By purchasing, subscribing to, or activating any service provided by Qreativa, the Client confirms that they have read, understood, and accepted these Terms and Conditions in full.
1.1 Under this Agreement, the Client appoints the Provider to deliver advertising, marketing, and creative services as described in the Scope of Work outlined below.
1.2 The Provider shall perform the services using its own organizational structure, resources, expertise, and operational methods, and will execute the work independently while maintaining professional standards and industry best practices.
1.3 The Provider undertakes to deliver the services with professional diligence and technical competence consistent with industry standards.
The services provided by Qreativa include the strategic planning, creative development, and management of paid advertising campaigns primarily on Meta (Facebook & Instagram) and TikTok platforms.
The service may include the following activities:
Discovery call to understand the Client’s business model, goals, and target audience
Analysis of available marketing materials and past advertising performance (if available)
Definition of campaign objectives and positioning
Development of advertising strategy tailored to Meta and TikTok platforms
The Client may provide relevant materials including:
Creative assets
Brand guidelines
Product or service information
Landing pages or offers
Previous advertising creatives
These materials may support campaign development but are not mandatory.
Qreativa develops advertising concepts designed to maximize engagement and conversions through:
Creative brainstorming
Identification of effective hooks and messaging frameworks
Development of storytelling angles and campaign concepts
Before production, the Provider may prepare:
Creative outlines
Messaging frameworks
Storyboards
Hook and CTA concepts
Qreativa handles the internal production of advertising creatives including:
Ad scripting
Graphic design
Video editing and production
Motion graphics
Captioning and formatting
Platform-specific optimization
Creative formats may include:
Video ads
Static image ads
Short-form vertical content
UGC-style ads
Conversion-focused creatives
Campaign setup includes:
Campaign structure development
Audience targeting and segmentation
Budget allocation
Ad placement configuration
Pixel and tracking setup where applicable
Launch of campaigns on Meta Ads Manager and TikTok Ads Manager
Campaign management includes:
A/B testing of creatives, messaging, and audiences
Performance analysis
Budget reallocation toward high-performing campaigns
Creative iteration and optimization
Scaling of winning campaigns
To perform the services described above, the Client agrees to provide the Provider with the necessary access to relevant advertising platforms.
These may include:
Meta Business Manager
Meta Ads Manager
TikTok Business Center
TikTok Ads Manager
By accepting these Terms and Conditions, the Client:
Authorizes Qreativa to manage advertising campaigns on their behalf
Grants the Provider partner or administrative access to the necessary advertising accounts
Confirms they have the authority to grant such permissions.
The Client retains full ownership of their advertising accounts and assets.
Advertising budgets paid to platforms such as Meta or TikTok are not included in the service fee.
These costs must be paid directly by the Client to the advertising platforms.
The Provider manages campaigns but does not control the billing systems of advertising platforms.
The following costs are not included in the service unless explicitly agreed in writing:
Fees for UGC creators
Influencers
Actors or external talent
Third-party production services
Such costs will be quoted separately and require prior approval from the Client.
6.1 The Client agrees to pay the service fees indicated during the purchase or subscription process.
6.2 Payments are processed through the subscription billing system selected by the Provider.
6.3 In the event of unpaid invoices or failed payments, the Provider reserves the right to suspend services until payment is completed.
Qreativa services are provided under a subscription-based model with no minimum commitment and no cancellation penalties.
The Client may cancel the subscription at any time.
Cancellation can be completed directly through the subscription management page using the same email address used for the subscription.
To cancel the subscription, the Client can access the following link:
https://app.qreativa.com/p/login/dR64gmfyBaFoaWc4gg
Once the subscription is canceled, no further billing cycles will occur after the current billing period.
The service will remain active until the end of the already paid billing period.
The Provider shall not be held liable for disruptions, interruptions, or damages caused by circumstances beyond its control, including but not limited to:
Platform outages
Advertising platform policy changes
Technical issues with third-party services
Force majeure events
The Provider does not guarantee specific advertising results, including but not limited to leads, sales, or return on investment.
To the maximum extent permitted by law, the Provider’s liability shall not exceed the total amount paid by the Client for the services.
All internal methodologies, strategies, frameworks, advertising structures, and operational processes developed by the Provider remain the exclusive intellectual property of Qreativa.
The Client retains ownership of all materials provided to the Provider, including but not limited to:
Logos
Images
Videos
Brand assets
Text content
Marketing materials
The Client guarantees they have the legal rights to use such materials.
Both parties agree to maintain strict confidentiality regarding any proprietary or sensitive information shared during the collaboration.
Confidential information shall not be disclosed to third parties unless required for the execution of the services or required by law.
The Provider may engage third-party collaborators or contractors to assist in delivering the services.
However, the Provider remains fully responsible for the proper execution of the services.